The benefits of an in-house team, with the specialization of an external one.
By engaging Cubastion for managed services, you can build la ean support model and free your IT budgets to invest into new strategy moves. Outsource your Siebel CRM stack to us, and avail the advantages of the most cost effective SLA based ownership of your Siebel IT landscape.
Through a managed services engagement model that we make easily available to you, we free you from routine support and management tasks. Cubastion’s managed services empower a cost effective outsourcing model, freeing your internal resources for more strategic tasks. We will take completely ownership and responsibility for your CRM deployment.
Typical services offered as part of our managed services portfolio are:
- Management of application user support
- Technical support
- Periodic performance audits
- Overall system monitoring and maintenance
We also bring to our customers a hybrid support structure in order to offer cost effective managed services propositions. Our managed services involves fixed and shared, yet dedicated named resources. Through this model, we are able to offer effective time utilization and hedging across multiple customers so as to handle peak loads and at the same time avoid the need for maintaining a perpetual full team strength.
Cubastion is among a very small number of specialized Siebel CRM Oracle Gold Partners in SME.