An omni-present challenge with an equally universal solution.
Robust warranty management of products remains one of the most daunting tasks that any OEM faces. Inefficient handling of warranty claims or even indiscriminate offers of warranties can not only have a direct impact on your bottom line, but also result in a dissatisfied customer, which can be even more detrimental to your business. It is critical for any manufacturer to have standardized warranty-related processes that help service personnel to easily identify the warranty status of products, its terms and conditions as well as claiming it from the OEM/Principal company.
Cubastion offers a Warranty Management Sysytem (WMS) utilizing rich Siebel processes with integrated OPA for business rules.
Our technology-rich offering for a warranty management system includes.
- Warranty administration
- Business rules to manage approvals
- Back-to-back supplier warranty management
- Integrated warranty claims settlement processes
- Business in-sight of failure rate that can help design your team
Talk to our warranty experts and we will walk you through Cubastion’s experience and expertise in handling these manufacturing industry challenges.
Cubastion is among a very small number of specialized Siebel CRM Oracle Gold Partners in SME.