Kavitha Swaroop asked 1 year ago
Title : Due to network issue, pin_refund failed to process the refunds. When pin_refund is executed again, no refund records are getting processed?

Question :

Due to network issue, pin_refund failed to process the refunds. When pin_refund is executed again, no refund records are getting processed?

1 Answers
Umesh SharmaUmesh Sharma Staff answered 1 year ago

The reason is when the refunds batch fails due to any reason, a checkpoint is set for every account in the batch. These checkpoints are stored in the tableĀ event_billing_charge_t with result as 999. Till the time these checkpoints are not removed using PCM_OP_DELETE_OBJ, the records wont be processed again. However, the records created after the failures will still be processed.

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