Sharma asked 3 years ago
Title : Thick Client Issue – (Screen View Tabs not visible)

Question :

Thick Client Issue – (Screen View Tabs not visible)

1 Answers
Kumar HarshKumar Harsh Staff answered 3 years ago

The steps to resolve scrollable screen tabs in thick client are as follows:

  1. Login to the Application. Go to Site Map > Administration – Web Browser > Browsers
  2. Create a Browser with name : “MSIE 7.0”
  3. Drill down on “MSIE 7.0” and add the following capabilities
    • User-Agent — “Mozilla/4.0 (compatible; MSIE 7.”
    • Parent– “IE 7.0”
    • Accept– “image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, */*”
    • JumpTab — “True”
  4. Create another browser with name: “IE 7.0” or query for “IE 7.0”
  5. The capabilities for this will be same as the screenshot attached.

Note : If the Browser “MSIE 7.0” and “IE 7.0” already exists then please verify the capability above for both Browsers “MSIE 7.0” and “IE 7.0”.

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