IMPACT STORIES

Training in Foreign Languages (TIFL)

Training enables consistent, confident global performance

Company Name

FUSO



Industry

Automotive

Location

Japan

Impact

AI-driven global workforce enablement

Application

Web Application

Background

Mitsubishi Fuso Truck and Bus Corporation (MFTBC) operates in a highly regulated and technically intensive automotive environment, where employee training and certification readiness play a critical role in maintaining quality, compliance, and operational excellence. A significant portion of MFTBC’s workforce participates in exam-oriented training programs governed by standardized content and evaluation formats. These programs are essential for skill validation and readiness but are traditionally delivered in a single primary language, creating challenges in a globally distributed and linguistically diverse workforce accurate, while training material was comprehensive and technically language proficiency increasingly influenced training outcomes, leading to uneven participation, slower comprehension, and higher manual effort for training teams responsible for content assessment management. MFTBC required a solution that could improve learning effectiveness without modifying standardized content, while also ensuring scalability, governance, and operational reliability suitable for an enterprise environment.

Challenges Faced

Business Challenges

Language Barrier: Training outcomes were impacted by language proficiency rather than subject knowledge

Manual Content Effort: High manual effort required to create and maintain multilingual training material

Static Assessment: Static mock exams failed to adapt to individual learning progress

Limited Scalability preparation and assessment: Limited scalability of training programs across regions

Low Engagement: Inconsistent learner engagement and completion rates

Technical Challenges:

Mixed Content Formats: Source training material existed in structured and unstructured document formats

Manual Question Creation: Question creation and translation required significant manual effort

Non-Adaptive Assessment: Lack of adaptive difficulty resulted in repetitive assessments

Multilingual Accuracy: Ensuring semantic accuracy across languages, particularly for Japanese content

Explainable Learning System: Requirement for an explainable system suitable for exam-oriented learning

Solution

Cubastion designed and implemented TIFL (Training in Foreign Languages), a GenAI-powered internal training and mock examination platform that transforms static training material into an adaptive, multilingual learning experience. The platform was built to operate entirely within MFTBC’s enterprise ecosystem, ensuring security, scalability, and alignment with internal IT standards.

Document-Driven Training Intelligence

Training documents are uploaded once into the system

AI processes documents to extract domain specific knowledge

Automatically generates: Questions, Answer options, Detailed explanations

This eliminated the need for manual question creation and content duplication.

Adaptive Assessment Engine

Uses an FSRS-based algorithm to dynamically adjust question difficulty

Prevents repetition of questions

Focuses on reinforcing weak areas

Maintains exam-oriented assessment discipline

Multilingual Learning Experience

Questions, answers, and explanations are translated dynamically

Learners can select their preferred language

Source content remains unchanged and authoritative

Explainability-First Design

Every question includes: Explanation of why the correct option is correct and explanation of why incorrect options are incorrect

Timer pauses during explanation to reinforce learning over speed

Business Outcome

Reduced Manual Effort

~80% reduction in manual effort for content preparation

Faster Test Creation

~60 faster test creation and refresh cycles

Quicker Evaluations

~70 reduction in evaluation turnaround time

Higher Completion

~2x improvement in learner participation and completion rates