Category: Financial

Hero MotoCorp’s Siebel

SUCCESS STORY Cubastion Transforms Hero MotoCorp’s Siebel Environment Predictive AMS in Action Company Name Hero MotoCorp Industry Automobile Location India Impact Boosting Stability, Efficiency, and Adaptability Application CRM Platform Background Hero MotoCorp Ltd. is the world’s largest manufacturer of two-wheelers, with a dominant presence in India and a growing global footprint. The company operates three state-of-the-art manufacturing facilities and has a vast distribution network, including dealerships, service centers, and spare parts outlets. Hero MotoCorp’s mission revolves around innovation, operational efficiency, and customer satisfaction. Maintaining seamless business processes is imperative, particularly in new vehicle sales, service management, parts supply chain, and business intelligence reporting. Delays, disruptions, increased effort, and costs caused by the Oracle Siebel application hindered business operations, requiring immediate action to address the issues. Challenges Faced Hero MotoCorp faced multiple operational inefficiencies in its Oracle Siebel application, which impacted critical business processes. The system posed challenges with performance bottlenecks under load and complex queries. Heavy customizations complicated maintenance, upgrades, and integration with modern technologies. Additionally, the outdated user interface hindered user adoption and productivity. Operational Continuity Ensuring uninterrupted business processes for new vehicle sales (NV), after-sales service (SV), and parts (PT) supply chain, especially during new functionality rollouts. Performance Under Load Maintaining optimal system performance and preventing system lag or downtime, particularly during high-traffic festive seasons and major promotional campaigns (e.g., Mega Day Campaign), was crucial for sales and customer satisfaction. Risk of Reduced Competitiveness Airtel faced the risk of reduced competitiveness in the dynamic telecommunications sector due to the inability to maintain a coherent view of B2B customers and lack of timely and data driven insights. Data Integrity Upholding the accuracy and reliability of critical business data across integrated systems, vital for inventory management, service delivery, and business intelligence reporting (BIP). Adaptability and Growth Efficiently manage and implement a high volume of Change Requests (CRs) to align IT systems with evolving business needs and support strategic objectives like global growth and product diversification. Customer Experience Ensuring the underlying systems could support a positive experience across over 5,000 customer touchpoints. The Solution Hero MotoCorp entrusted Cubastion Consulting Pvt. Ltd. with providing comprehensive Application Management Services (AMS) for their Oracle Siebel business processes. Cubastion deployed a strategic approach focused on optimizing the AMS team’s performance, ensuring high availability, and continuously enhancing the applications. Key elements of Cubastion’s solution included: Incident Management Systematic logging, categorization, prioritization, and prompt resolution of user-reported issues. Problem Management Proactive root cause analysis of recurring incidents and implementation of preventive actions. Change Management Rigorous review, evaluation, testing, and deployment of change requests (handling up to 180 person-days of changes per month). Release Management Careful planning, coordination, and deployment monitoring for software updates and new features Performance Monitoring & Optimization Constantly track application performance using tools like Cubastion s proprietary XMON, identify bottlenecks, and implement optimization initiatives. Documentation & Knowledge Management Maintaining up-to-date documentation and a comprehensive knowledge base. Continuous Improvement Regular reviews and enhancements of AMS processes. Download Full Case Study Key Areas of Expertise Demonstrated Oracle Siebel Specialization « Managed New Vehicle (NV), Service (SV), Parts (PT), BIP Reports­ « Integrated 17 apps via 202 real-time/ batch interfaces Data Integrity & Automation « SQL automation for data corrections (inventory, etc.)­ « Cron jobs, DB procedures for real-time syncs­­ « DISA framework accelerated 180+ monthly CRs High Availability Support « Zero downtime during peak loads (Mega Day, month-end)­ « 90% reduction in Severity 2/3 incidents Agile Change Management « 40% faster CR rollouts­ « Eliminated dev/prod environment gaps

Elevating Service Excellence for Daimler India Commercial Vehicles

SUCCESS STORY Elevating Service Excellence for Daimler India Commercial Vehicles Improving DICV’s Dealer Management System (DMS) with Advanced AMS Support. Company Name Daimler India Commercial Vehicles Industry Automotive Location Japan Implementation Enhanced Operational Efficiency Application Efficient, Seamless, Automated Platform Background The dynamic alliance between Daimler AG and Indian company Hero MotoCorp gave birth to DICV & its Dealer Management System (DMS). This software solution is tailored to enhance & streamline various operational aspects within dealerships & distributorships. We provided 24×7 AMS Support, handled development requirements, drove accountability and ownership with time and target driven transformation of these services. Our Approach​ Streamlined Ecosystem Development for DMS and Maintenance We delivered AMS support for DICV DMS, aligning with digital transformation and introducing innovative solutions to drive business growth. Proactively resolving issues and providing clear resolution plans minimizing downtime, preventing potential business losses. Challenges Faced Complex Business Process DICV’s large-scale reputation and database involved intricacies of dealership operations including, managing vendors and dealerships, such as inventory management, sales, finance, etc. System Performance and Scalability DMSs manage large data volumes and handle price adjustments for all truck variants and parts every six months, especially during peak operational hours. Integration with Third Party Systems DMS often needs integration with various third-party systems such as Azure Blob, D365 (MS Dynamics CRM), SAP PI Middleware, etc, and ensuring seamless integration and data exchange between these systems was challenging due to differences in data formats, protocols, and APIs. Data Security and Compliance Dealership data, including customer information, financial records, and vehicle inventory, is highly sensitive, so it was crucial to ensure robust data security measures. Services We Provide Infrastructure management We provided all Siebel, Azure Blob, and D365, MS based infrastructure solutions like development enhancement, server monitoring, patching, and management, MS Windows server monitoring, and management. Solution Operation We guaranteed uptime of critical business solutions through Application Monitoring of D365 ensuring the system stays healthy through proactive Application Operation, evergreen through continuous patching and security updates. Process Automation Automation was done to streamline the management of master data and other essential elements within the application. Utilizing predefined rules and criteria, automation scripts were employed to automate routine maintenance tasks like data cleansing, configuration updates, and other repetitive tasks. Transition Management In the realm of personnel onboarding, we provide essential training and support for the AMS application to new employees, Ensuring the transfer of key knowledge from the implementation team to the operations team. Problem Management Single point of contact Service Desk for all application related incidents and requests with our 8 am to 8 pm service hours with rapid resolution. Production Support Continuous reduction in the number of incidents including higher and lower priority issues through incident pattern and root cause analysis. Triage for Ticket Management Categorized and resolved service requests based on point of origin like Sales, Admin, Service parts, etc., and then based on severity matrix into P1 Critical, P2 High, P3 Medium & P4 Low. Download Full Case Study Business Outcome Enhanced Accountability Through our partner oriented holistic approach, we established a single source of accountability, ensuring continuity of resources and effective risk mitigation and streamlined decision making processes. Improved Operational Efficiency DICV achieved remarkable milestones together with our unwavering commitment to resolving tickets on the same day this shift has not only enhanced the quality of DICV s AMS services with stability and performance but also greatly improved user satisfaction.

Saudi Telecom Company

SUCCESS STORY Saudi Telecom Company A Comprehensive Review and Validation of Transition from Siebel CRM to Microservices Architecture Company Name Saudi Telecom Company Industry Telecom Location Saudi Arabia Implementation Comprehensive and Transformative Application Saudi Telecom Company Portal Background Saudi Telecom Company (STC), the largest telecommunications provider in Saudi Arabia, embarked on a digital transformation to modernize its monolithic Siebel CRM system. It’s legacy Siebel CRM system managed various functionalities such as service requests, order management, account management, and product management and in their digital transformation, STC adopted several new systems to handle these functionalities. Our Approach Our evaluation was divided into two phases to thoroughly assess the application s functionality, design, code quality, and standards compliance. Phase 1 We explored and tested the application to understand its functionality. We reviewed the Functional Requirements Specification (FRS) documents, identifying gaps and ensuring the proposed solutions met these requirements. We examined both architecture-level and individual-level solutions for comprehensive coverage. Phase 2 We conducted a detailed code review and analyzed test cases, focusing on resolving identified issues. We assessed the CI/CD processes for compliance with practices and international standards, ensuring the application met functional requirements and maintained high standards of quality, performance, and reliability. Challenges Faced Functional Requirements Coverage For its digital transformation STC needed to ensure that all functionalities of the legacy system were thoroughly captured and replicated in the new system. Data Accuracy and Migration Managing the transition from a monolithic architecture to a microservices-based architecture there was a need to ensure that data migration from the old system to the new system was complete and accurate, avoiding any data discrepancies or loss. Integration Consistency Whilst this transition there was need to verify that integrations between new systems (PEGA, Kloudville, AEM, EP) and existing infrastructure were seamless and accurate. Strategy Comprehensive Documentation Review Validated that all functional requirements were accurately represented in the new system’s design documents. Identified and addressed any gaps or discrepancies. Reviewed Solution Design Documents (SDD), High-Level Design (HLD), and Low-Level Design (LLD) to ensure alignment with functional requirements and industry best practices. Compared functionalities of the existing Siebel CRM with those proposed in the new system to ensure comprehensive replication. Code Review & Optimization Conducted a detailed code review to improve performance, security, and adaptability of the solution. Recommended improvements for efficiency and security and ensured that code was dynamic and adaptable to future changes, avoiding hardcoding and optimizing for flexibility. Download Full Case Study Business Outcome Risk Mitigation Ensured all critical functionalities of the legacy system were retained in the new system, minimizing disruption with early identification of potential issues and discrepancies, reducing the risk of post-implementation problems. Technical Assurance Confidence that the new system is technically sound and capable of meeting all business requirements. Also, addressed potential performance bottlenecks, ensuring the system operates efficiently under load. Smooth Migration Implemented comprehensive data migration strategies and support to ensure accurate data transfer and minimal downtime.

Staff Selection Commission of India

SUCCESS STORY Staff Selection Commission of India Reimagining SSC: Strategic Development and Implementation of Scalable Microservices Infrastructure Company Name Staff Selection Commission Industry Recruitment Location India Implementation Scalable, Efficient and Transparent Application SSC Web Portal and Mobile Application Background The Staff Selection Commission (SSC) is a critical organization under the Government of India, established in 1975, tasked with recruiting staff for various posts in Ministries, Departments, and Subordinate Offices. The SSC website is integral to its operations, used for inviting online applications, providing examination information, declaring results, and handling candidate queries. However, the current IT system faced several significant challenges like frequent crashes due to heavy traffic and unorganised architecture. These issues hinder the SSC’s ability to effectively manage its examination processes and ensure a smooth and secure candidate experience. Our Approach Advanced Microservices Architecture and Iterative Development Solution for SSC Our strategy involved building a cutting-edge microservices framework that delivered reliable performance and system stability. We began by conducting a complete examination of SSC’s current infrastructure, using a detailed planning matrix to ensure accurate resource allocation. By working directly with SSC, we ensured seamless integration and resource availability, while also proactively preparing for future scalability. We used an iterative development technique to leverage each stage of the examination cycle to incrementally modify and optimize the solution, ensuring that it meets SSC’s changing needs efficiently. Challenges Faced System Architecture The existing system utilized a Dotnet framework and followed a monolithic architecture approach. This approach contributed to frequent crashes and delays in the SSC examination process. Any crash in any component results in the entire website, including admin related functionalities becoming non-functional. Capacity Constraints The current system could handle 15,000 simultaneous sessions and 150,000 online applications per day. However, this capacity needs to be tripled to meet growing demands. Data Management The infrastructure was disorganized, with repetitive information stored across all data servers, leading to heavy data loads. Despite having multiple databases and servers, the system struggled to balance the load effectively. Identification of Fraudulent Activities Significant challenges in preventing candidates from registering and appearing for examinations more than once. This issue arose due to the system’s inefficiency in detecting and eliminating duplicate registrations and unverified photographs. As a result, candidates were able to exploit these loopholes, leading to multiple fraudulent applications and impersonation during examinations. Confidentiality Concerns Confidentiality concerns existed, in terms of how sensitive information was handled and communicated. All data and communication exchanges occurred via email, involving both SSC’s Internal team and external vendors, including result processing and other examination-related activities, exposing SSC to several vulnerabilities due to reliance on email communication with third-party vendors. Result Processing Result processing as initially it was done using PL/SQL. The process was timeconsuming and prone to technical delays, which impacted the overall efficiency and accuracy of result generation. On average, it took a minimum of 2 days to process the results, causing delays in the examination cycle and candidate notifications. The Solution Transition to Scalable Microservices-Based Architecture Transitioned to a microservicesbased architecture. This involved converting the existing Dotnet code to Angular and PL/ SQL code to Python for more efficient data processing. By creating centralized data masters on the servers and employing APIs for data access, we minimized data duplication and reduced server load, thereby preventing frequent crashes and improving system reliability. New UI/UX Approach Implemented a fresh UI/ UX approach tailored which included designing intuitive interfaces that simplify navigation, enhance usability, and prioritize accessibility features such as screen reader compatibility and Bilingual Website Development in both Hindi and English for language localization Role-Based Segmentation for Improved Stability Implemented a segmentation strategy based on five user roles: General Website, Candidates, Admin/Super Admin, Regional Officers, and External Vendors. This ensured that each component operated independently, improving load balancing and system stability. Two-Factor Authentication Implemented role-based access for users, coupled with two-factor authentication login functionality, sending separate OTPs to both email and phone, ensuring a more secure verification process One-Time Registration (OTR) Module Enhanced the One-Time Registration (OTR) module, enabling candidates to register once and apply for multiple examinations without repeatedly entering their details. Live Photograph Capture We developed a system flow requiring candidates to click a live photograph while filling out their application forms. This measure ensures that the photograph is current and reduces the risk of identification issues due to unstandardized images. Download Full Case Study Business Outcome Improved User Experience and Efficiency Enhanced user experience, leading to higher satisfaction and increased participation. Approximately 17 million new users have registered since launch, averaging 4.6 million new users per month. Cost Savings and Scalability Optimized resource allocation has led to significant cost savings for SSC. Scalable architecture and cloud solutions support handling peak loads and adapting to technological advancements. Faster Result Processing and Increased Transparency Efficient result processing mechanisms, reduced turnaround times, allowing SSC to announce results promptly. Increased transparency and compliance with regulatory standards have enhanced accountability and public trust. Reduced Application Rejection Rates and Enhanced Security Simplified application procedures and live photo capture on the MySSC App have reduced application rejection rates by 30%. Robust security measures, including a 40% improvement in data-sharing efficiency and a 50% increase in imposter detection accuracy, have strengthened examination integrity. This has led to a 25% increase in stakeholder trust and improved fairness in SSC examinations.

STC’s Transition to Microservices Architecture

Impact Stories STC’s Transition to Microservices Architecture A Comprehensive Review and Validation of Transition from Siebel CRM to Microservices Architecture Company Name Saudi Telecom Company Industry Telecom Location Saudi Arabia Impact Transformative Microservices Architecture Application Saudi Telecom Company Portal Background Saudi Telecom Company (STC), the largest telecommunications provider in Saudi Arabia, embarked on a digital transformation journey to modernize its monolithic Siebel CRM system. It’s legacy Siebel CRM system managed various functionalities such as service requests, order management, account management, product management and in their digital transformation, STC adopted several new systems to handle these functionalities. Challenges Faced Functional Requirements Coverage For digital transformation, STC needed to ensure that all functionalities of the legacy system were thoroughly captured and replicated in the new system. Data Accuracy and Migration Managing the transition from a monolithic architecture to a microservices-based architecture there was a need to ensure that data migration from the old system to the new system was complete and accurate, avoiding any data discrepancies or loss. Integration Consistency Whilst this transition there was a need to verify that integrations between new systems (PEGA, Kloudville, AEM, EP) and existing infrastructure were seamless and accurate. The Solution Comprehensive Documentation Review Validated that all functional requirements were accurately represented in the new system’s design documents. Identified and addressed any gaps or discrepancies. Reviewed Solution Design Documents (SDD), High-Level Design (HLD), and Low-Level Design (LLD) to ensure alignment with functional requirements and industry best practices. Compared functionalities of the existing Siebel CRM with those proposed in the new system to ensure comprehensive replication. Code Review & Optimization Conducted a detailed code review to improve performance, security, and adaptability of the solution. Recommended improvements for efficiency and security and ensured that code was dynamic and adaptable to future changes, avoiding hardcoding and optimizing for flexibility. Testing and Test Cases Review Reviewed and developed new test cases to cover all functionalities, ensuring thorough and accurate testing. Identified gaps in regression testing and addressed them to ensure comprehensive validation of the new system. Accurate API Integration Assessed integration flows and data accuracy, particularly in critical integrations like ESP to VMS, to ensure correct data retrieval and display. Addressed discrepancies in data retrieval and integration, proposing design changes to correct identified issues. Download Full Case Study Business Outcome Risk Mitigation Ensured all critical functionalities of the legacy system were retained in the new system, minimizing disruption with early identification of potential issues and discrepancies, reducing the risk of post implementation problems. Technical Assurance Confidence that the new system is technically sound and capable of meeting all business requirements. Also, addressed potential performance bottlenecks, ensuring the system operates efficiently under load. Smooth Migration Implemented comprehensive data migration strategies and support to ensure accurate data transfer and minimal downtime.

ITGI’s Digital Transformation Journey

Impact Stories ITGI’s Digital Transformation Journey Streamlining Portals, Simplifying Systems Company Name Iffco Tokio General Insurance Industry BFSI Location Gurgaon, India Impact Transformational Efficiency Enhancement Application ITGI Portal Background Digital adoption for streamlined policy creation, effective claims handling, and regulatory compliance are essential for any major player in the insurance sector today. IFFCO-Tokio General Insurance Company Limited (ITGI), a key player in the industry, needed to enhance efficiency in policy creation and claims settlement for various insurance products, including motor, non motor, and health. Challenges Faced Complex Web of Technologies A complex system of technologies, including PEGA, P400, Oracle, and CRM, made the motor policy processes intricate and vulnerable. A failure in one system could disrupt the entire policy creation process. Intricate Backend Processes The backend processes for both motor and non motor policies were complicated, causing inefficiencies in the policy purchase and claims settlement. Mandatory Customer C-KYC Implementation The industry’s regulatory landscape evolved with the mandatory implementation of Customer C-KYC. The Solution IDIT-CRM Integration Cubastion initiated a step by step integration of IDIT with CRM. The integration reduced dependencies on multiple systems. Angular Portal We developed an Angular Portal specifically tailored for motor claims. The portal seamlessly integrates with direct purchase channels and BIMA app for agent access, enhancing accessibility across various platforms. Comprehensive Integration Our team extended solutions beyond motor policies, like integrating IDIT with PEGA for health policies and using P400 for non-motor policies. Additionally, contact creation for motor policies is initiated in P400, simplifying the process for individuals purchasing both motor and nonmotor policies. C-KYC and Local Repository Management We designed solutions to seamlessly integrate ITGI’s local repository, Trackwiz, and CRM, allowing users to search, populate, and create/ update C-KYC details efficiently. Download Full Case Study Business Outcome Enhanced Efficiency in Policy and Claim Management By automating key processes like contact creation, policy updates, and claim handling, Cubastions services significantly streamline ITGI’s operations. The ability to search and update contacts, assign service providers, and manage payments directly within the CRM portal enhances efficiency, reducing the time and effort required for policy and claim management. Comprehensive and Real Time Client Information Access Cubastion’s integration solutions allow ITGI users to access comprehensive client information and transaction history in real time. This facilitates better customer service by enabling quick retrieval of client details and updates, whether dealing with new policies, claim settlements, or third party claims, ensuring a smoother and more responsive customer experience.

Transforming Banking Dynamics with SBI’s Informatica Upgrade Journey

Impact Stories Transforming Banking Dynamics with SBI’s Informatica Upgrade Journey Optimizing Banking Operations by SBI’s Data Transformation Journey Company Name SBI Industry Banking Location India Implementation Optimized Strategic Upgradation Application Informatica Background State Bank of India (SBI), one of the largest banks in India, has leveraged Informatica’s data management solutions to enhance its operations and customer services by upgrading its system from Informatica version 10.4.1 to 10.5.3. This collaboration between SBI and Informatica signifies a strategic approach to managing data effectively in the banking sector. Our Approach Implementing Informatica 10.5.3 Across SBI’s Servers SBI’s business operational value is quite huge and valuable, they couldn’t afford long downtime and system unavailability. So, we devised a strategy for smooth data transfer and technology update from 10.4.1 accomplishing accurate and fast upgrade to informatica 10.5.3 without compromising on data integrity, security and system availability. Challenges Faced System Downtime & Business Continuity For an organization as massive as the State Bank of India (SBI), minimizing downtime is crucial as any interruption in services can lead to significant financial losses and affect customer satisfaction. Fixing Informatica 10.5.3 incompatibility with RHEL7 Informatica 10.5.3’s compatibility issues with RHEL7 pose a significant challenge as it hinders the smooth functioning of the system and can lead to errors, failures, or security vulnerabilities. Identifying necessary system upgrade/installation Identifying the specific upgrades or installations required to support the Informatica upgrade process can be complex, especially in a multifaceted environment like SBI’s, as any missing components or dependencies can lead to system errors or failures. The Strategy Server/Structure Mirroring We did not want to disturb the current working ecosystem of SBI comprising of four environments, System Integration Testing (SIT), User Acceptance Testing (UAT), Production, and Disaster Recovery (DR) servers. So, we started this process on New Servers for upgrade. Set up all these four environments on new servers by importing data backup of current running servers on version 10.4.1, ensuring smooth data transfer with rigorous load testing. Transformation Preparation New Informatica is incompatible with current Operating system RHEL7, pressing for OS Upgrade to RHEL8 Also, Oracle Client Software had to be updated across all servers as per the current OS upgrade for smooth and effective communication between client software and Data Base Servers. Upon successful update, followed rigorous testing and trouble shooting. The Upgrade to New Informatica 10.5.3 Initialized the upgrade to Informatica 10.5.3, across all four servers by installing and restoring data backup, tested by executing sample workflows and verifying existing mappings and configurations to ensure error-free system upgrades. Finalizing main connections Upon successful upgrade, the SBI’s system interface was connected to new servers for SBI to run its operational functions on the new upgraded Informatica 10.5.3 Download Full Case Study Business Outcome Operational Streamlining Cubastion’s strategic approach led to operational benefits, making the system more robust and user-friendly, reducing administrative overhead and enhancing overall system reliability. Enhanced Stability The upgrade to Informatica 10.5.3 significantly enhances platform stability, allowing SBI to focus more on leveraging the tool’s capabilities rather than troubleshooting technical issues. Expanded Catalog Curation With the upgraded EDC API in informatica 10.5.3, SBI gains greater flexibility in curating the data catalog, enabling the addition of business metadata to complement technical metadata effectively.

Jute Smart 2.0

SUCCESS STORY Jute Smart 2.0 Digitally Transforming India’s Jute Procurement Ecosystem Company Name Jute Commissioner Industry Textile Location India Impact How Jute Smart 2.0 Enabled a 70% Boost in Procurement Efficiency Across India Application Web & Mobile Application A CASE STUDY The Office of the Jute Commissioner (JC), headquartered in Kolkata, plays a central role in regulating and promoting India’s jute industry. From raw jute marketing to the production of finished jute goods, the JC oversees end-to-end operations under the Jute & Jute Textiles Control Order, 2016. It also advises on policy matters, ensures quality standards in collaboration with the Bureau of Indian Standards (BIS), and coordinates with 20+ State Procurement Agencies (SPAs) responsible for supplying jute sacks for food grain distribution across India. The Need for Transformation The previous Jute Smart 1.0 platform was built on outdated technology, burdened with manual, paper-based processes. It lacked the ability to integrate with external systems such as the Railways (FOIS), logistics partners like CONCOR, and banking institutions. Security weaknesses, poor scalability, and fragmented workflows were stalling operations and increasing compliance risks. The leadership recognized the urgency and set out to modernize the entire ecosystem through a bold, technology-driven roadmap driven by Cubastion. Challenges Faced Business Challenges India s jute procurement system spans SPAs, mills, inspectors, transporters, and consignees each with critical roles. However, legacy bottlenecks impeded performance: Operational Inefficiency Manual approval of indents and payment reconciliations took weeks. Lack of Quality Oversight Absence of real-time inspection tracking led to frequent disputes. Supply Chain Blind Spots No end-to-end visibility across shipments and deliveries. Compliance Complexity Paper records made audits timeconsuming and prone to errors. Disconnected Stakeholders SPAs, mills, and JC worked in isolated silos. The Solution To meet these challenges head-on, Cubastion partnered with the JC to reimagine the procurement lifecycle. Jute Smart 2.0 is a cloudnative, microservices-based digital platform designed to bring agility, transparency, and scalability to jute procurement. Microservices Architecture 18+ loosely coupled services (e.g., Order Management, Inspection, Payments), managed via Kubernetes for high scalability and fault isolation. Real Time Workflow Orchestration Kafkaenabled event streaming to ensure instant communication across stakeholders. Robust Security : Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), digital signatures, and audit logging. Seamless Third Party Integrations L FOIS and CONCOR for GST-compliant einvoicing and shipment tracking. L Banking APIs for real-time payment status and validation. Download Full Case Study Key Areas of Expertise Demonstrated Enterprise Architecture Redesign Replacing a legacy monolith with modular, scalable microservices Cloud Native Development Designing the system for cloud scalability, reliability, and agility. API Integration & Orchestration Creating secure, real-time interfaces with Indian Railways (FOIS), CONCOR, and banks. Process Digitization Converting multi-stakeholder workflows to end-to-end digital formats.

Transforming Digital Asset Financing for Institutions

Impact Stories Transforming Digital Asset Financing for Institutions Legacy constraints, innovative solutions Company Name Switzerland Industry Crypto Location Switzerland Application CLST 2.0 Background Early digital asset lender CLST faced limitations in its aging platform (CLST 1.0) as the crypto landscape boomed. Partnering with Cubastion, CLST embarked on a complete overhaul to become a leader in the new era of digital asset lending. Our Approach Holistic Transformation Cubastion’s strategic approach to revitalizing CLST encompassed a multifaceted array of innovative solutions, each tailored to address specific challenges and elevate the platform’s performance. From overhauling the technology infrastructure to enhancing risk management, integrating seamless features, and fortifying security measures, every aspect of CLST underwent meticulous refinement. Challenges Faced Outdated Technology CLST 1.0’s outdated technology hindered flexibility, innovation, and integration, limiting user satisfaction and competitiveness. Inaccurate Metrics Challenges with inaccurate metrics (LTV, Maintenance LTV) lead to unreliable data, undermining trust and decision-making. Complex Onboarding Process The complex onboarding process (unclear procedures, communication issues) frustrated users and hindered adoption Inefficient Risk and Compliance Management Manual risk and compliance processes caused delays and errors and hindered adaptation to changing regulations, raising operational risks. The Solution Unified Portal Development Cubastion built a unified portal with RBAC (role-based access control) to streamline user experience, limit access to relevant areas, improve operational efficiency, and enhance security. Wallet Integration and Payment Options Introduced integrated wallet functionality for bank accounts and digital currencies, enabling direct payments and flexible management for different transactions and currencies. RFQ Negotiation Options RFQ system lets you send inquiries to multiple lenders, compare offers within each RFQ, and seamlessly transition to loan processing upon acceptance Implemented two RFQ negotiation methods Grid for structured numerical offers Chat for direct communication, improving loan term negotiation efficiency LTV Calculator Empowering users with LTV calculator for informed borrowing decisions and Integrated loan pricing calculators within RFQ for accurate negotiation. Collateral Management and Rebalancing Launched collateral management feature that tracks asset values, automates rebalancing, and offers visibility into holdings, balances, payments, and loan statuses. Technological Overhaul Deployed to AWS cloud for scalability, flexibility, and better platform performance, leveraging microservice architecture for modularity, independent deployments, and improved maintainability. Additionally, implemented React framework for a dynamic, responsive, and user-friendly interface. Counterparty Management Incorporation of features to promote trust and collaboration in trading through “Good to Trade” friend requests for forming partnerships and a robust counterparty management system for adding trading partners. Enhancements to compliance and risk assessment Addition of TRM lab IDs to their platform for improved financial details retrieval for accurate risk assessment, streamlined input system for efficient review by compliance and risk teams, and enhanced dispute resolution and regulatory compliance. Download Full Case Study Business Outcome Streamlined Onboarding Process CLST 2.0 streamlines onboarding with features like Onboarding Forms and Document Sections. This feature reduces paperwork, saves time, and gets clients to liquidity faster. Compliance Management CLST ensures regulatory compliance through its Compliance Team. They monitor alerts, manage search IDs, and leverage TRM Labs & Comply Advantage to mitigate risks and safeguard client & stakeholder interests. Effective Communication Built-in chat facilitates real-time collaboration among teams and clients, boosting productivity and client satisfaction (onboarding, RFQs, compliance).